Arenal vulcano

Privacy policy

Last updated: January 2026

pmatenas.com (“we”, “our”, or “us”) is a property management company based in Atenas, Costa Rica. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal information you voluntarily provide, such as your name, email address, phone number, or message details when you contact us through forms or email.

  • Technical data, including IP address, browser type, device information, and pages visited.

  • Usage data, such as how you interact with our website.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries related to property management services in Atenas, Costa Rica and provide requested services

  • Communicate with you about our services

  • Improve website functionality and user experience

  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • The necessity to perform a contract or respond to your request

  • Our legitimate interests

  • Legal obligations

4. Data Sharing

We do not sell or rent your personal data. We may share data only with:

  • Trusted service providers (website hosting, analytics, email, and property management administration tools)

  • Legal authorities if required by law

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise your rights, contact us at: Email: pma.bunkitours@gmail.com

8. Third‑Party Links

Our website may contain links to external websites related to real-estate, property services, or local services in Costa Rica. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new revision date.

10. Contact Information

If you have questions about this Privacy Policy, please contact: pma.bunkitours@gmail.com

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